Need help with your W-9 collection process? Our support team is here to assist you. We typically respond within 24 hours during business days.
We respond to all inquiries within 24 hours
Direct line to our technical support team
Your information is protected and confidential
support@w9vault.com
For general questions and technical support
Monday - Friday: 9:00 AM - 6:00 PM EST
We respond to all emails within 24 hours
All files are encrypted in your browser before upload and automatically deleted after 30 days.
We support PDF, PNG, and JPG files up to 20 MB in size.
Upload links expire after 7 days for security. You can resend expired links from your dashboard.